Training Workshops

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Business Writing

Communicate in a Professional Manner to Achieve Your Objectives


INTRODUCTION

Most people write emails on a daily basis as well as occasional reports, proposals or other business correspondence. Learn how to create business documents that say what you mean and achieve the results you want. This course not only covers the basics of how to improve your writing skills but also how to achieve the right result from all of your written correspondence.

OBJECTIVES

At the end of this workshop, participants will have a better understanding of...

KEY TOPICS

1. General Principles of Writing
  • Clarify your objective
  • Know your audiences

2. Powerful Business Writing Techniques
  • Structure your text
  • How to give bad news
  • Respond to complaints
  • Useful phrases
  • Common business writing mistakes

3. Writing Emails
  • Email etiquettes
  • Email style and layout
  • Be concise and knowing when to use the phone instead

4. Writing Reports
  • Checklist for reports
  • How to organize your content for easy comprehension
  • Useful techniques and phrases for effective reports

5. Writing Proposals
  • Checklist for proposals
  • Writing powerful proposals
  • Why most proposals don’t work

6. Editing and Polishing Your Work
  • Edit like an editor
  • Tricks to proofread your work
  • Useful technology and tools