Training Workshops

Eng | 中文

Interpersonal Communications

Personal Effectiveness and the Art of Expression


INTRODUCTION

This course aims to provide participants with a greater understanding of the importance of Interpersonal Communication and key skills required for Effective Communication for personal and corporate success.

OBJECTIVES

At the end of this workshop, participants will have a better understanding of...

KEY TOPICS

1. Effective communication habits
  • Listening and Speaking
  • The Art of Speech and our voice
  • Verbal and non-verbal communications

2. Ability and confidence to communicate with anyone
  • Learning from NLP (VAK & AD)
  • Briefing on IQ, EQ and SQ (SQ Analysis)
  • Overcoming communication weaknesses
  • Giving & receiving feedback
  • Forming effective communication habits
3. Interpersonal Communication in Meetings
  • Meeting communication basics
  • The art of evaluation, making comments and disagreement
  • Six Thinking Hats as a tool

4. Interpersonal Communication in Networking
  • Dress Code, different occasions (Cocktail, house party, buffet, dining etiquette, table manner)
  • The Art of Compliments
  • Cross Cultural Communication

5. Business etiquette
  • Manners around Business cards, Email, telephone and letters
  • Hi-tech Hi-touch?