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Interviewing Skills

Identifying harmony between interviewer and interviewee for an efficient and effective team

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INTRODUCTION

One of the major problems that Senior Executives, Managers and HR professionals face these days is the employee retention rate. Hiring someone who does not fit into the current team wastes company resources, but may also affect team morale. Interview is a powerful tool only if you know how to work out its best.

OBJECTIVES

At the end of this workshop, participants will have a better understanding of...

• The most effective interview format to use in changing situations
• How to effectively use creative interview questions
• How to understand the interviewee’s level of comfort and honesty
• Useful tools for scoring and/or evaluating candidates

KEY TOPICS

1. Setting the ground What do you look for in an ideal candidate Screening the resumes Determine the right interview format – Telephone / Group / Individual / Out-of-the-box 2. Preparing for an interview How to create questions for a specific position How to create questions based on the candidate profile Structured Interview versus Open-Ended Interview 10 interview questions to avoid

3. Getting what you want to know from an interviewee Building rapport with the interviewee Understanding what their gestures actually mean Probing for the “real” answer Reading their minds like a book 4. Choosing the right candidate Useful tools to score / evaluate an interview How to say YES / NO to the candidates

Marketing and Management Solutions

1001 Easey Commercial Building, 253-261 Hennessy Road, Hong Kong

Contact: Malcolm A V Brocklebank - Director | Email: mavbrock@mandms.com.hk | Phone: +852 2511 2021